Voice Chat for External Chatbot

Enhance visitor engagement by enabling real-time voice conversations with your AI assistant. The External Chatbot now includes an optional Voice Chat that works alongside the traditional chat interface, allowing visitors to easily switch between voice and text during a conversation. Instead of typing, users can simply speak with the AI to ask questions, get guidance, or receive support. The AI responds instantly through voice while also generating real-time transcriptions, making the interaction more natural, accessible, and human-like for users who prefer speaking over typing.

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Why Voice Chat Agent?

• Real-Time Voice Conversations – Allow visitors to speak directly with your AI assistant through live voice calls.
• Seamless Voice & Chat Switching – Users can easily switch between voice calls and text chat within the same conversation.
• AI-Powered Voice Responses – The AI can answer questions, provide guidance, and assist customers through natural voice responses.
• Live Transcription – Automatically convert voice conversations into text in real time for clarity and conversation tracking.
• Accessible Communication – Provide a more intuitive experience for users who prefer speaking instead of typing.
• Human-Like Interaction – Deliver a more engaging and conversational support experience powered by AI voice technology.
• Customer Support & Assistance – Help visitors get answers, product information, or guidance through simple voice interaction.
• Extended Compatibility Supports both OpenAI and ElevenLabs to power the Voice Chat Engine.