Customer Segmentation for External Chatbot

Organize and manage your conversations more effectively with contact tagging and segmentation. By assigning tags to users based on their interests, issues, behavior, or buying habits, your team can quickly categorize contacts and better understand customer needs. This makes it easier to prioritize conversations, personalize responses, and identify valuable leads while keeping your inbox structured and efficient.

---

Features:

• Contact Tagging – Assign custom tags to users to categorize conversations and organize contacts.
• Customer Segmentation – Group users based on interests, issues, or purchase behavior for better targeting.
• Lead Identification – Quickly identify potential customers and high-value leads.
• Personalized Support – Deliver more relevant responses based on user tags and segments.